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About Chilhowee Motorcycle Leather
Chilhowee began as a small shop in Tennessee, just a few miles
from the site of the infamous Cherokee "Trail of Tears."
Our mission was to help revive the "old ways" of people
of Native American heritage, and we crafted a variety of Native
American ceremonial and spiritual tools, using practices and skills
passed down from our family's Cherokee heritage. Our life-journey
ultimately brought us to Southern Oregon, where we established ourselves
in a community rich with Native American history and culture. Here,
we continue our quest to serve God (The Great Father) and all the
family of creation. To find out more about how Chilhowee evolved to the nation's finest motorcycle leather shop,
click here.
As Chilhowee has grown from a small leather shop, we continue to
stand on a commitment of awesome leather and great service at all
times. We've tried hard to rekindle the level of quality and service
that has been lost in American businesses over the years. We are
determined to remind our customers of a time when life was a little
more simple; a time when service and quality were the very cornerstones
of business. Our mission statement is simple and we measure everything
we do against it:
It is our mission to make sure every customer's experience with Chilhowee Motorcycle Leather exceeds their expectations, hopes, and needs.
When you shop with us, this is what you can expect:
Credo No. 1:
At CHILHOWEE MOTORCYCLE LEATHER, we'll treat you with genuine friendliness
and a smile. Of all your options, YOU CHOSE US, and we're very glad
you did!
Credo No. 2:
No matter who you talk with or email at Chilhowee, we'll give you
the attention you deserve. We'll take the time to make sure your
questions are answered and that you feel comfortable shopping with
us.
Credo No. 3:
At CHILHOWEE MOTORCYCLE LEATHER, we typically offer you lots of
options so you can have products that are just what you're looking
for. And if you don't find it, you can call us to see if we can
custom make what you want!
Credo No. 4:
"WOW!" - If you don't say that when you see, touch, and
smell our leather products, then make sure you let us know. That
probably means someone made one of our rare mistakes. The fact is,
you work hard for your money and deserve to get your money's worth
(and more). We're seldom accused of not providing that!
Credo No. 5:
CHILHOWEE MOTORCYCLE LEATHER is committed to excellence! That means
we want you to be completely satisfied with every purchase. If a
problem exists, we'll do whatever it takes for you to be satisfied.
If for some reason a product doesn't fit you or your bike properly,
we'll make it right (and we'll make that a priority)! And if we
can't satisfy you, we'll gladly refund your money.
Credo No. 6:
As CHILHOWEE MOTORCYCLE LEATHER grows, we make this promise to you,
our valued customer: We will read every single comment card or email
sent to us, and respond to every email we receive. That's because
we appreciate our customers taking the time to write to us. And
it helps us make sure that we'll continue to exceed your hopes,
needs, and expectations! So write to us. Good or bad, we want to
hear it!
More about Chilhowee Motorcycle Leather
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